How many of us have considered the ways in which popular social media services — which admittedly are hugely appealing in many ways — are doing an effective job of killing the world wide web and undoing the early promise that it offered of direct and open access, along with visibility proportionate to quality, and critical disintermediation?
A few years back there was this astonishing, exciting, powerful, accessible thing called the world wide web, on which virtually anyone could share their story, their creative work, their business — and we saw the beginnings of the great disintermediation as boundaries were broken and the middlemen who had stood between content producers and consumers began to disappear. This was a world filled with promise. Those who produced valuable and interesting content (as differentiated from those who simply channeled it) could connect directly with a world of people who found that content compelling, and those looking for content could easily find it and follow it. Word got around, and it did so fairly directly, with little or no intermediation by those who had controlled traditional media.
Social media applications are seductive things, especially during their start-up phase, when the typical approach has involved giving away (or at least appearing to give away) a great deal of access by means of what seem like very open platforms. In fact, many who jumped onto these platforms early on did manage to leverage their initial power to their advantage. However, virtually without exception, these applications have morphed in directions that do not enable our own control over what we see and who we connect to, but which instead take control out of our hands and begin to determine for us what we will see, most often based on generating advertising revenue — a old model that takes us back to (to coin a term) nondisintermediation.
Facebook is a prime example. I joined in the early days before it was widely known, when it opened to academic users. The early Facebook seemed altruistic, providing a platform that let individual users construct their own circles of interest by following others that interested them, providing complete personal control over how connections were built, and rewarding those who provided the content that Facebook relies on (Facebook itself cannot exist without content generated by others) through the belief that good content would lead to “organic reach,” a process whereby quality was made visible.
But bit by bit, the core promise of the original Facebook (and this is not unique to Facebook) has been carved away. Today, if you really work at it and understand the system fairly well, you can almost maintain that sort of relationship with a small number of other Facebook users. However, organic reach (which is how the original web succeeded) is essentially gone, as anyone with an eye on their Facebook page view statistics can easily see — and Facebook is instead pushing a pay-to-play model where what you see is affected most significantly by who pays Facebook to show it to you and by how much they pay. In fact, many people who actually want to see what you share are prevented from seeing it, and you no longer see a great deal of what you came for.
Facebook, of course, has the right to operate its business as it wishes. However, the rest of us should think long and hard about what these changes mean. How far has Facebook diverged from providing the resources that were part of its original core promise, namely the ability to build our own web of connections, to use it as a way of linking to the rest of the web, and to share our content openly with the world? And, as Facebook has growth to become the behemoth of the internet, how has this affected/degraded the promise of the web itself, which for many people is now more and more “intermediated” by the private, for-profit goals of Facebook?
In my view, one of the most dangerous outcomes of these services is that their goal seems to be to supplant and then own the services that formerly came through an open and democratic web and internet. For example, any Facebook user and content producer who is paying attention understand deeply that Facebook devalues posts that link outside of the Facebook world and to the full web. Yes, you certainly can post links and share stuff from the web, but if you share the content directly from within the Facebook system it will be seen by far more people and it will be presented in a more attractive and complete form. It is no accident that Facebook posts are designed in such a way that you cannot include embedded links, which are arguably the heart of the web.
- The image at the beginning of this post is a screenshot from my 1997 teaching we site, created two or three years after my first website creation work.
Morning Musings are somewhat irregular posts in which I write about whatever is on my mind at the moment.
G Dan Mitchell is a California photographer and visual opportunist whose subjects include the Pacific coast, redwood forests, central California oak/grasslands, the Sierra Nevada, California deserts, urban landscapes, night photography, and more.
Blog | About | Flickr | Twitter | Facebook | Google+ | 500px.com | LinkedIn | Email
Text, photographs, and other media are © Copyright G Dan Mitchell (or others when indicated) and are not in the public domain and may not be used on websites, blogs, or in other media without advance permission from G Dan Mitchell.
Hi Dan, Your content has been a favorite of mine for years, so imagine how excited I became when I first saw a post of yours on Twitter in 2008 then again on The Book Of Face. I have conflicting thoughts on this topic — and I think that’s OK. In the infancy of the internet there was this thing called America Online and it was horrible. The funny thing was that its users could not discern the difference between what AOL pushed at them and what was actually the internet. Then it practically collapsed when their dialup service gave way to reasonably priced broadband (remember when that was a buzzword?).
My point is that Facebook will have their day then they will collapse when the newer, better thing comes along. The folks who create the content will hopefully continue to create.
Having said that I have grown deeper relationships with some people than I imagined possible over the past few years with the social media tools. I have also completely lost contact with some once other algorithms were put in place where “they” decided who the people who really influence me were. There are good and bad things going on, but it is just another step in a long journey.
Hi Sean:
I’m with you in acknowledging that social media have brought me in contact with many, many wonderful people that I might not otherwise have gotten to know. I’ve always been a fan to the positive potential of these things, right from my first web experience back in the mid-1990s, when my first instinct was to figure out how I could use it to communicate and share.
And that potential is the good side of Facebook and similar service — and why I latched on to a whole series of them. (The history dates me, but they include the old modem-based bulletin board system, AOL and eWorld (!), very early blogging tools, collaborative learning-based online teaching, and much more.
The thing that has changed — and I recall early warnings from pioneers like Dave Winer and others about this — is that we no longer own our content, but instead give it over to corporations… and, these corporations increasingly place their own values above the ideal of the early Internet, namely fostering a free and open economy of ideas.
Take care,
Dan
“It is no accident that Facebook posts are designed in such a way that you cannot include embedded links, which are arguably the heart of the web.”
Perhaps I misunderstand this, but I “embed” links in my FB posts all the time…
Jerry, I may be missing something, but when I type embedded link code into a facebook post I get something pretty ugly. I want it to look like this: my blog — just the text that links out, but not with the actual URL visible. FB reveals the underlying code and the raw URL instead, leaving the only option that I can see being to type in the whole URL in the post.
However, if you know how to produce an embedded text link on FB that looks like that… I’d be grateful to know how!
Thanks,
Dan