Lexar CompactFlash Reader and Customer Support

I’ve been using a nice little Lexar Firewire CompactFlash Reader to transfer files to my computer. Last week, after a computer upgrade, the reader stopped working. Since I’ve been through the upgrade cycle many times I contacted Lexar to let them know about the issue and find out about updates.

The reply was basically, “Go buy a new one” and “contact our sales department to get the right one.”

Does Lexar miss the irony in their email message? It tells me me that since Lexar doesn’t support its products I should buy another Lexar product. I paid (a lot) more for the fancy Lexar reader when I made my original purchase, assuming that I’d get a more reliable product and better support in return.

I won’t buy any Lexar products in the future. Instead, I think I’ll just go for the cheapest no name comparable products and accept their shorter life spans.

Where Are the “2007 Favorites?’

Every year around this time I slog through all of my RAW files from the previous year – largely because I’ve learned that I can discover interesting photographs that I originally overlooked. (The most recent photo on this page is one I shot last January.)

One product of this task is my annual “favorites” page. I’m working on creating the list this week, and my plan is to post it here before January 1.


G Dan Mitchell is a California photographer and visual opportunist. His book, “California’s Fall Color: A Photographer’s Guide to Autumn in the Sierra” (Heyday Books) is available directly from him.

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Photographer and visual opportunist. Daily photos since 2005, plus articles, reviews, news, and ideas.