Tag Archives: broken

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Update on the Epson 2200 and Snow Leopard OS 10.6 Problems

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Earlier I wrote that installing Snow Leopard on my Macs instantly turned my Epson 2200 printer into a very large paperweight. It is completely unusable for quality printing now. Over the past few days I’ve been working to try to find out what is going on, whether there is a work-around, and what Epson recommends to resolve the issue.

I can now report that…

… the printer still doesn’t work and Epson is completely silent on the whole issue.

If you have a 2200 (or any of several other popular Epson printers of similar vintage) it is my recommendation that you should not upgrade to OS 10.6 Snow Leopard until this is sorted out – or you may well lose the use of your printer.

I’ve summarized some additional information about the situation in a comment that I have added to the original post.

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OS X 10. 6 “Snow Leopard” installed – and printer problems ensue.

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I was actually on the beta test list for “Snow Leopard,” so I have been using it without problems for a while – but not on the computer I use for my photographic work but rather on a separate laptop. After the very trouble-free experience on the test machine I went ahead and installed in on my photography workstation yesterday.

Today I tried to print. Ouch!

The first problem I encountered was that the Epson 2200 sitting next to my computer no longer appeared in the the printer dialogs in Photoshop. Knowing that Snow Leopard supposedly will add new drivers as needed I tried to use the 10.6 preference panel to add drivers for the 2200. No luck – the system didn’t even see the connected printer.

I finally went to the Epson web site and followed their instructions which include:

  1. Install Rosetta from Apple install disk.
  2. Download the most recent pre-10.6 drivers for my printer and install.
  3. Download and run their updater for drivers under 10.6

Done. Now I can see the printer via its Firewire connection… but not, as far as I can tell, via its USB connection.

So, I fire up Photoshop and try to make a test print using a black and white image. Things seem to be going more or less OK as I work my way through the usual setup and print process: Photoshop manages colors and all. But the print emerges looking very green and way too dark. I attempt to download and reinstall the Epson profile for the Epson Premium Lustre paper I’m using at the moment. Installer downloads… but won’t run.

I do a restart and try the profile installer one more time – still no go. Since the photo was one that I had not previously printed I decide to remove one variable and instead print a color image that I had successfully printed right before installing the update to OS X. Again… very greenish and far too dark.

There is no joy here at the moment…

Update 8/31/09:

  • I will try to continue reporting on my CS4/Epson 2200/Snow Leopard printing issue as I continue to try to understand and resolve it. This may take a while, as I don’t have any urgent printing business to take care of.
  • As a – otherwise very successful – beta tester of Snow Leopard, I should not have allowed my enthusiasm for the new OS and otherwise good experience with it on the test machine to blind me to the standard practice of waiting a while to install on my production machine. Some of us never learn!
  • Other than this issue – serious to me, but probably a non-issue to most – the upgrade has otherwise been positive. One pleasant surprise was that the installation gave me back 125GB of space on my main drive!
  • I welcome any information about the printer issue that you may have. Please either leave a comment or send me an email.
Photographs: Central California, Photographs: Night, Photographs: Ocean & Coast, Photographs: Structures and Objects, Photographs: Urban/Street

Mare Island Buildings With Moon Shadows

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Mare Island Buildings With Moon Shadows

Mare Island Buildings With Moon Shadows. Mare Island Naval Shipyard, California. February 7, 2009. © Copyright G Dan Mitchell – all rights reserved.

Shadows from moonlight passing through shipyard structures fall across walls on historic buildings at the Mare Island Naval Shipyard, Vallejo, California.

I have shot almost this precise scene previously, and under similar circumstances – on a night photography shoot with The Nocturnes, the SF Bay Area night photography group led by Tim Baskerville. Last night we were back at Mare Island Naval Shipyard (MINSY) again, this time with perhaps 40 photographers.

After meeting up with everyone and getting organized, I wandered over near the MINSY museum to shoot some brick walls, shipyard structures, and – especially – the shadows cast by the nearly full moon on the ground and the building walls. It was to be a short shoot…

I composed this one with interest in the paired shadows on the walls – one on the green section and the other higher on the brick section – and the contrast between the brick colors and the green wall at the right. I also wanted to include the metal roof beyond and the power plant smokestack in the distance – and, of course, a few star trails above – and I was (and am) intrigued by the combinations of vertical, horizontal, and diagonal forms. I made this first exposure – nearly five minutes – and then set up a second shot while waiting for the dark frame exposure to finish.

After getting the second shot I framed another that included a different section of the brick wall and shadows plus the base of a huge steel shipyard structure. With everything ready I pressed the shutter… and something didn’t sound right. The camera didn’t make an exposure. I tried again – still nothing. At this point I checked the display and found the Canon “err 99” message that can crop up from time to time. The usual solution is to remove the battery, the lens, and perhaps the CF card and then try again – it almost always works. This time it didn’t. I tried a different lens. A different battery. I finally determined that something had gone very wrong with the shutter mechanism, which simply wasn’t opening. Argghhh. So, after making two exposures I packed up, walked back to my car and did the 90 minute drive back home.

Today I put the 5D a box and shipped it off to Canon. We’ll see what happens. I’m sort of inclined to get a 5D II and keep this body for backup after it is repaired. But wouldn’t you know it… while bodies were available last week from several vendors for about $2700, they all seem to be gone now. Double argghhh…

This photograph is not in the public domain. It may not be used on websites, blogs, or in any other media without explicit advance permission from G Dan Mitchell.

keywords: mare island, naval shipyard, historic, navy, building, structure, wall, roof, window, ladder, smoke stack, chimney, boarded up, covered, drain, downspout, wire, sidewalk, shadow, full, moon, moonlight, moonshadow, star, sky, trails, night, photography, light, urban, architecture, california, usa, vallejo, green

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Aarrgg! Broken Camera!

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Last night I joined The Nocturnes for night photography at Mare Island Naval Shipyard. Things began in the usual uneventful way – perhaps 40 photographers assembled as Tim Baskerville went over the “rules” of the game, I shot a few photos of the group, and then I headed off to start photographing the interesting shipyard structures under the light of a nearly full moon.

I began by working on improving a shot that I had attempted on another visit, a scene of a brick building with an attached green building in front of a metal roof structure with the power plant smokestack in the background, this time with some very interesting shadows cast by the overhead shipyard structures. Finishing this shot, I set up another of an overhead truss structure illuminated by moonlight with star trails behind. So far so good – and I felt like I was getting in the groove for a productive evening.

I composed a third shot, again with that shadowed wall of the brick building but this time with the base of a giant steel tower in front of it. I pressed the shutter release… and something didn’t sound right. Tried again, and still no go. I took the camera off the tripod and saw the dreaded Canon “err 99” message in the display. No panic, though; I’ve seen this before and know enough to remove the battery, card, and lens and give it another try. Ah, still no go. After removing the lens and jumping through a few other hoops I figured out that the mirror was in the “up” position, more or less waiting for the shutter to open… which it didn’t do.

So, perhaps 15 minutes into this night photography session I had an inoperable camera. I packed up and headed home, where I did a bit of Internet searching and found other descriptions of exactly this issue. It looks like I need to have Canon replace the shutter mechanism.

(I’m going to bring up one odd factor with Canon. It seems that a good percentage of the people who encountered this problem did so after exactly the same sequence of events that I followed in shooting long exposures with mirror lockup engaged. A number had even been using the 24-105 beforehand, as I had been. Hmmm… Later: I’ve been contacted by another photographer who had precisely the same situation and had some dialog with Canon about the situation…)

So, at the moment I’m without a camera. I’m giving some thought to picking up a 5D II a bit ahead of my planned schedule and either keeping the repaired 5D as a backup or selling it. (It would be a good deal for someone, especially with a brand new shutter.) Of course, as luck would have it, it appears that all of the body-only versions of the 5D II that were available last week are now out of stock…

Seems like a good day to take a hike. Without a camera. :-)